CANADA

Canadian orders are usually shipped by Canada Post Expedited Parcels.

USA

Orders shipping to the United States will ship by USPS using a crossborder shipping service. Taxes and duties are included on purchases not exceeding $800 CAD. For purchases above $800 CAD, we will contact you prior to shipping your order.

INTERNATIONAL

International orders are quoted and shipped on a case by case basis. Please get in touch with us before ordering if your order is to be shipped outside Canada or the United States.

What are the shipping rates?
Powersports TO is pleased to offer free shipping on orders destined for Canada and the United States when you spend $99 CAD or more before taxes. And only $9.95 CAD to ship anywhere in Canada or the USA if you're not eligible for free shipping. Unfortunately at this time we can not offer free shipping to international customers. If you have any questions about shipping costs, please contact us.

When will my order be delivered?

We do our best to provide regular delivery of your order within 3 to 12 business days. That being said, orders place on the weekends, holidays, during bad weather and that require cross border shipping can effect this standard and lead to longer wait times. Some special order items may also require a longer delivery time. If you have any questions regarding delivery of your item, or need express delivery please let us know by giving us a call at 416-410-4987 or sending us an email.

How do I take advantage of the Free Shipping offer?
If your order is shipping within Canada or the USA and the total comes to $200 CAD or more (before taxes), then just select Free Shipping as your shipping method when you're ready to checkout. Orders that are eligible for Free Shipping average a 3-12 day delivery depending on your location.

Canceling items may affect your order's eligibility for free shipping. Offer applies only to orders of $200 CAD or more in merchandise, excluding taxes. Promotional discounts where applicable will be deducted from your item subtotal and may affect your order's free shipping eligibility.

The Free Shipping option must be selected as your shipping method during checkout in order to qualify for the offer. This promotion applies to deliveries within Canada and the USA only and may be subject to other shipping restrictions depending on the items ordered. This offer may change from time to time without notice.

How much is shipping if I spend less than $200?
It's only $15 CAD to ship anywhere in Canada or the USA if you're not eligible for free shipping.

I need my order faster. Do you offer express delivery?
We offer express DHL shipping outside of Canada. If you're in Canada and need your package by a certain date please email us at matt@powersportsto.com and we will source the fastest delivery method for your area and give you an express shipping quote.

Can I have items in the same order delivered to multiple addresses?
For the time being, items in the same order cannot be delivered to more than one address. Please place orders separately.

How can I change or cancel my order?

Please call us at 416-410-4987 or email us at  matt@powersportsto.com and we will do our best to solve the issue, but cannot guarantee your order issue will be resolved. 

Can I track my package?
Almost all orders have tracking numbers which is included in your confirmation email. Please allow 24-48 hours for your tracking number to activate. If you are having problems tracking your order after this time has passed please do not hesitate to contact matt@powersportsto.com.

Oversized and heavy packages
Due to the size and weight of some items there may be an additional charge for international or domestic shipping as online shipping calculators do not account for package volume. If your order is affected you'll be contacted prior to shipment.